Hi
Uniden came out with a new cable back in about June. We started getting lots of reports about "can't locate cable / Problems reading" etc, right after that. It depended on if the customer had the right "driver", and also we had to do a "fix" to make it work 100% reliably.
Here's the link to the latest driver version 1.9.0
http://www.scancat.com/drivers/PL2303_Prolific_V1_9_0_DriverInstaller.zip
IMHO - Uniden should have done some kind of "press release" or "notice" on their website, about the incompatibilities of their older drivers.
IF YOUR VERSION IS OLDER THAN JUNE-2013,
you may have to download a NEW version of Scancat with the "fix" in it.
Please contact us at support@scancat.com and include the reason for your need of the download and your name/address/etc so we can identify you as a customer.
mailto:support@scancat.com
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All reports from customers that have done this are that it now works.
Let me know if you still have issues
Best regards
Jim
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Below is the result of your tech support question. It was submitted by
(XYZ@att.net) on Friday, August 30, 2013 at 18:47:34
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Customer Name: robert
City: compton
State: ca
Zip_Code: 902xx
Country: usa
Phone1:
Product_In_Use: scan lite plus
Radio_In_Use: bct15x
Cable In Use: black cable usb to mini usb
Dealer: C.A.T.
Invoice No. & Date: VIA EMAIL
Comments: WILL NOT READ MY SCANNER
I CHOOSE THE RADIO DETECT - SHOWS RIGHT COM PORT BUT IT WILL NOT READ MY RADIO
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Jim Springer
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