>I'm using win 10x64 and pro651 scanner. when i download from radio it >shows >what looks like Chinese writing with some $%@###@%^. something >like that.


Are you using the latest version I sent you the link for?
I suspect that the driver for the R/S/cable is not windows 10 compatible
There ARE more current drivers, some more compatible with windows 10
you can find what we have available at this link
ALL drivers
Just the RS cable driver
Let me know your progress. Windows 10 (and your cable driver) are probably at the root of your problems.

Best Regards   

Jim Springer   <()>