Hi

http://scancat.com/OnLineHelp/FAQ-AssortedSubjects/PRO-95-PRO-96%20-%20WONT%20WORK-Gibberished%20Data.htm

http://scancat.com/OnLineHelp/FAQ-AssortedSubjects/CABLES_FOR_RADIOSHACK_USB_and_SERIAL.htm

http://scancat.com/OnLineHelp/FAQ-AssortedSubjects/USB_20-047_RADIO_SHACK.htm

The PRO2055 works the same as the above mentioned radios. So these solutions fit most of Radio Shacks units.

Most likely it is a comm port issue, so read these FAQ's first. Or, If you are at the computer with everything connected, you can call us at
        1-318-687-2555 9am to 2pm Central Time



Below is the result of your feedback form.  It was submitted by
---------------------------------------------------------------------------
Customer Name: Brenda
Product In Use: scancat lite
Radio In Use: Radio Shack PRO-2055
Dealer: Radio Shack
Comments: WHen I tell the program to work with the scanner, it starts initializing but never finishes.  We left it one for 2 hours yesterday.  It never finished.

---------------------------------------------------------------------------