IF after programming your radio with our software you still have issues,
then send me the RSD file that you used to program it with,
and I'll take a look and see what needs to be changed
to make it work correctly.

Screenshot showing "location" of file

 - You can send me the file by following a few simple steps
  1 - Save the RSD file that you use to program the radio
  2 - Go to the location for the file, RIGHT CLICK it and then
      chose to "Send File"... and select "email"
  3 - If you need to locate the file, use the FILES menu and look
      on the one that says "last file used".
         It shows the complete path / location.

best regards