Hi Dennis

The autorun works, but it "is" dependent on how your computer is configured - we tested the autorun "here", on our machines, and it works. But I DO realize sometimes a computer won't activate the autorun. Usually it is a setting that has become changed on the computer that won't sense the "autorun.inf" file we place on the CD. Sometimes the autorun can be accidentally disabled when you've put in a CD and then chose some other option at the "what to do" popup,  especially if you choose to "ignore" or "do nothing".

I found this on the internet
For Win XP

For WIN 7
Method 1: How to set AutoPlay option in Windows 7
a.Open AutoPlay by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking AutoPlay.

b. Select the action that you want Windows to perform for each media type, and then click Save.
Customer Name: Dennis C
City: Portland
State: OR
Zip Code: 97214
Country: USA
Product #1: scan pro combo
Dealer: Jim